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Legal terms shaped for Malaysia

Our legal page sets out the account terms, privacy duties, cookie use and access rules that apply when you use dior188 in Malaysia.

Malaysia legal accessAccount termsPrivacy handlingCookie controls
dior188 Legal terms shaped for Malaysia
LEGAL CONTACTS

Ways to reach our legal team

Legal questions need a clear trail, so we separate policy requests from general lobby chat. When you contact us, include your registered mobile number or email, the date of the issue and the exact request you want us to handle.

Team online

Account terms request

Ask us to explain a clause, account restriction or verification step before you continue. We will point you to the relevant term and tell you what document or account action is needed next.

Privacy change request

If your name, mobile number or email is no longer correct, send a privacy request through support. We verify control of the account first, then record the update in the account log.

Wallet record query

For legal questions linked to Touch 'n Go, GrabPay, Boost dan FPX activity, share the transaction time and reference. We compare your account ledger with processor records before replying.

DATA PRACTICE

How dior188 handles legal records

Your legal record is more than a checkbox. We keep account, wallet and device activity in structured logs so requests can be checked without guessing.

Identity and account data

We collect the details needed to create and protect your account, such as contact fields, login records and verification status. When data is missing or unclear, we may pause changes until it is corrected.

Cookie and device signals

Cookies help remember session status, language choice and device safety checks. You can adjust browser settings, but some account pages may require session cookies so we can recognise the logged-in account.

Wallet and payment records

Touch 'n Go, GrabPay, Boost dan FPX entries are stored with timestamps, reference numbers and account balance movements. These records help us answer disputes and meet record-keeping duties under applicable rules.

Security review process

Unusual login patterns, repeated password failures or account-change requests may trigger extra checks. We use these steps to confirm that the request came from you before sensitive account data is changed.

Retention approach

We keep records for as long as they are needed for account service, dispute handling, legal duties and security review. When retention is no longer required, records are removed or reduced where practical.

Correction and access route

You may ask to access or correct account data by contacting support with enough details to identify the record. We may request verification before releasing or changing anything sensitive.

Legal questions before you join

These answers explain the main legal points before you open an account. They focus on account access, privacy, wallet records, cookies, verification and how to reach us when something in your record needs checking.

Account access depends on local law and is available only where local law permits. If your location, device or account details suggest a restricted area, we may block access or ask for clarification.

We collect account details, contact fields, login activity, device signals, wallet records and support messages needed to run and protect your account. We do not ask for more than the request requires.

Yes. Contact support with the field that needs correction and proof that you control the account. We check the request first, then update the record or explain why it cannot be changed.

Touch 'n Go entries are matched with account ledger records, timestamps and processor references. The same approach applies to GrabPay, Boost dan FPX when we check wallet activity or answer a dispute.

Cookies help keep your session active, remember basic preferences and support account security checks. You can manage them through your browser, although some logged-in pages may not work correctly without them.

Send your concern through support with your registered contact detail, account name and a clear description of the data issue. We verify the account before sharing, correcting or restricting sensitive records.

If legal access rules change, we may adjust account availability, request new checks or restrict certain actions. We aim to apply those changes clearly and keep your account record traceable.